Here are some examples of output and outcome key results:
Output Key Results:
- Launch 3 new product features
- Publish 12 blog posts
- Send 2 email campaigns per week
- Conduct 20 customer interviews
- Increase social media posts by 25%
Outcome Key Results:
- Increase customer satisfaction rating by 10%
- Improve product adoption rate by 20%
- Decrease customer churn rate by 15%
- Increase revenue by 15%
- Improve brand awareness by increasing website traffic by 20%
In these examples, the output key results focus on specific deliverables or activities that need to be completed to achieve the objective. The outcome key results, on the other hand, focus on the ultimate impact or benefits of achieving the objective. By using a combination of both output and outcome key results, teams can ensure that they are measuring progress in a balanced and comprehensive way.